Client Exit SurveyWe are sorry to have lost you!! Thank you for taking the time to answer a few short questions to help us improve our service. Your answers will be kept confidential and only the owner of the company will see your responses. Being open and honest at all times is appreciated.Your Name (optional)Your name, if shared, will not be seen by anyone other than the agent. First Last Email Type of Policy CancelledAutoHomeBusinessLifePrimary Reason for Cancelling* Failure to Return Calls Promptly Poor Customer Services Rates Too Excessive Moved Out of Area Sold Property Insured Other What could we do to improve our service?If rates were a factor, may we keep your information on file and let you know if rates decrease in the future?YesNoIs there anything else we could do to have retained your business or improve on in the future?