Survey: How was our Service Survey QuestionnaireYou recently interacted with our office. Can you please take a few minutes to tell us how we did?Your Name First Last Policy Type or Reason for CallWhat was the primary reason for the call?AutoHomeBusinessLifeInvestmentsOnline Seminar InquiryFlood or WindstormClaims (Other than Flood or Windstorm)Flood Notice:FLOOD: All claims involving Flood are submitted through the Federal Emergency Management Agency (FEMA). If your survey has to do with a claim filed for Flood, please include detailed information below. Although we cannot control the national program, we may have other options that could improve your claims experience in the future.Claims Notice:Please understand that while our agency can assist in communicating information about the claims process, we are not claims adjuster and have very limited control and no authority to authorize claim payments or negotiate settlements. If you are unhappy with one of our companies at any time, we would be happy to discuss options to move your insurance to another authorized carrier.Who answered your call?Kim, Elaine, Rudy, Peyton, Jeff or other?Your call was answered quickly and answered politely.Strongly disagreeDisagreeNeutralAgreeStrongly agreeYour question was answered quickly.Strongly disagreeDisagreeNeutralAgreeStrongly agreeIf someone had to return your call, the return call was made when promised.Strongly disagreeDisagreeNeutralAgreeStrongly agreePlease let us know how we can improve our service:How likely are you to recommend The Kim Hastings Agency to your friends and family?Not LikelyNeutralLikelyI Always Recommend Your AgencyAgency Rating5 Star = Very Pleased 4 Star = Met My Expectations 3 Star = Average 2 Star = Below Expectations 1 Star = Very Unhappy with AgencyExcellentPretty goodNeutralNot so greatTerrible5 Star RatingPlease leave a review to support our online presence. Title:Your online review:
