GF71: Annual Client Survey Name* First Last Email* How long have you been insured with by agency?*Less than 1 year1-3 Years3-5 Years5-10 YearsOver 10 YearsHow often do you contact our office?*Seldom, if ever.Once per year or less.1-2 times per year.Every month or two.Once a month or more.Type(s) of policies insured with our agency.*Please select all that apply. Personal Auto Primary Home or Condo Flood Insurance: Home Secondary Home Mobile Home Renters Insurance Umbrella: Personal Business Auto Business Flood Insurance: Business Umbrella: Business Motorcycle Golf Cart 4 Wheeler Recreational Vehicle Life: Adult Life: Children or Grandchildren Life: Business Continuation Retirement and/or Annuity College Funding Jewelry, Coin, Gun or Other Floater Company Products/PoliciesHow do you believe the PRICING of our products compare to other A+ insurance companies in the market?*HighAverage to HighAverageAverage to LowLowHow do you believe the QUALITY of our products compare to other A+ insurance companies in the market?*Horrible QualityAverage compared to othersGood QualitySuperior Product OfferingIf you could change anything about the products we offer, what would you change?*Staff: Agency ServiceHow would you rank the quality of the service you receive from our agency support staff?*HorribleNot GreatAverageGoodExcellentHow would you rank the friendliness of our agency support staff?*HorribleNot GreatAverageGoodExcellentHow would you rank the product knowledge of our agency support staff?*HorribleNot GreatAverageGoodExcellentFinal QuestionsHow likely would you recommend our agency to a friend?*Not LikelyLikelyVery LikelyOn a scale from 1 - 10 (1 being the worst and 10 being the best), how would you rank the performance of this person?KIM HASTINGSAgency Owner12345678910ELAINE PATZOffice Manager12345678910RUDY GONZALEZPersonal Lines Specialist12345678910MEGAN BRADLEYPersonal Lines Specialist12345678910JEFF HASTINGSBusiness Automation Services (this site)12345678910If you would like to acknowledge the performance of a team member, or to recommend improvement, we would love to hear your remarks!