GF71: Annual Client Survey Name* First Last Email* How long have you been insured with by agency?* Less than 1 year 1-3 Years 3-5 Years 5-10 Years Over 10 Years How often do you contact our office?* Seldom, if ever. Once per year or less. 1-2 times per year. Every month or two. Once a month or more. Type(s) of policies insured with our agency.*Please select all that apply. Personal Auto Primary Home or Condo Flood Insurance: Home Secondary Home Mobile Home Renters Insurance Umbrella: Personal Business Auto Business Flood Insurance: Business Umbrella: Business Motorcycle Golf Cart 4 Wheeler Recreational Vehicle Life: Adult Life: Children or Grandchildren Life: Business Continuation Retirement and/or Annuity College Funding Jewelry, Coin, Gun or Other Floater Company Products/PoliciesHow do you believe the PRICING of our products compare to other A+ insurance companies in the market?* High Average to High Average Average to Low Low How do you believe the QUALITY of our products compare to other A+ insurance companies in the market?* Horrible Quality Average compared to others Good Quality Superior Product Offering If you could change anything about the products we offer, what would you change?*Staff: Agency ServiceHow would you rank the quality of the service you receive from our agency support staff?* Horrible Not Great Average Good Excellent How would you rank the friendliness of our agency support staff?* Horrible Not Great Average Good Excellent How would you rank the product knowledge of our agency support staff?* Horrible Not Great Average Good Excellent Final QuestionsHow likely would you recommend our agency to a friend?* Not Likely Likely Very Likely On a scale from 1 - 10 (1 being the worst and 10 being the best), how would you rank the performance of this person?KIM HASTINGSAgency Owner 1 2 3 4 5 6 7 8 9 10 ELAINE PATZOffice Manager 1 2 3 4 5 6 7 8 9 10 RUDY GONZALEZPersonal Lines Specialist 1 2 3 4 5 6 7 8 9 10 MEGAN BRADLEYPersonal Lines Specialist 1 2 3 4 5 6 7 8 9 10 JEFF HASTINGSBusiness Automation Services (this site) 1 2 3 4 5 6 7 8 9 10 If you would like to acknowledge the performance of a team member, or to recommend improvement, we would love to hear your remarks!
